Cleaning Service Agreement
Home Cleaning Cancellation Fees:
We understand that life can be unpredictable. If you need to cancel or reschedule your cleaning appointment, please notify us at least 24 hours in advance to avoid a cancellation fee. Cancellations made less than 24 hours before your scheduled appointment may incur a fee to cover our costs. Keep in mind our professional house cleaners are paid based on the scheduled houses we clean daily, last-minute cancellation equals less income for the teams. Frequent cancellations may prompt a price increase, losing your slot on the schedule, or losing your prepared cleaning team
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100% of the cleaning rate if cancel on the day of the cleaning.
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50% of the cleaning rate if cancel after 5pm on the day before cleaning.
Additional Charge
If there is a gap of four or more weeks between cleanings, we reserve the right to impose an additional cost to extra hour cleaning. This also applies when your home needs extra cleaning after events such as parties and construction work.
Estimated Arrival Time
We cannot guarantee an exact time of arrival. We do our best to honor your request, however, all arrival times are approximate and subject according to our daily cleaning schedule. If your home is the day’s first cleaning, expect us between 8-8:30 am.
Method Of Payment
Cash, Check, Venmo and Credit Card, Debit (Visa, MasterCard, American Express, and Discover). We secure a credit card on file to guarantee service.
We work in teams of two Professional Housecleaners for regular cleaning and for Deep cleaning 3 or 4 People.
*Note:
This is not a contract for service but rather an acknowledgment that you have read and understood our policy. By Scheduling the services with Us you authorize Magda House Cleaning to charge your account for cleaning. You agree and accept the Terms and Conditions of this agreement.